Frequently Asked Questions
Our Shipping Zones
Due to the nature of the frozen goods, we ship nation wide based on zones as fast as we can. Since we are located in the midwest, states closer to us will have shorter shipping times.
When will I receive my shipment?
Due to the logistics of shipping frozen and ensuring your frozen momo arrive in a timely (and frozen) manner on your doorstep, we are only able to ship orders out on Mondays, Tuesdays and Wednesdays (Zone 1 & 2 also ship on Thursdays if Saturday delivery is available). All orders placed by 11:59pm EST the night before will ship out on the following Monday, Tuesday or Wednesday, with the exception of major holidays and/or weather forecasts that may result in delays during transit.
Find your location on the map above to determine how long your package will be in transit once shipped:
How much does shipping cost?
Due to the logistics and cost of shipping frozen items, there is a minimum order of 5 bags for each product.
For 15oz bags, with a limit of 15 bags, we charge the following rates:
Zone 1: $25 · Zone 2: $35 · Zone 3: $45 · Zone 4: $55
For 24 oz bags, with a limit of 15 bags, we charge the following rates:
Zone 1: $30 · Zone 2: $40 · Zone 3: $50 · Zone 4: $60
Do you ship to my location?
We ship to all locations within the Lower 48 states with a minimum order of 5bags (75oz total).
How are the items kept frozen during the shipment?
All of our shipments contain an insulated liner and enough dry ice to maintain a frozen environment for the duration of transit. However, due to unknown conditions that may arise during transit, it is best to bring the package inside and transfer the products to your freezer as soon as you receive the shipment.
We are committed to using environmentally conscious and sustainable shipping methods. That’s why we use insulated liners that are made from plants (corn starch). You may remove and recycle the plastic wrapping and then dispose of the liner material in your garbage bin. The inner liner material will break down and compost over time. The cardboard box is 100% curbside recyclable.
Dry ice is the solid form of carbon dioxide. Dry ice is made from reclaimed CO2 and dissipates back into CO2 over time making it "carbon-neutral." To safely dispose of the dry ice, use a towel, oven mitts or gloves to remove the dry ice from the box and place the dry ice package outside in a trash container. Keep away from pets and children. Do not open and touch the dry ice with your bare hands as it may cause burns similar to frostbite from the extreme cold. The dry ice will dissipate back into CO2 in a few hours.
HOW LONG WILL THE PRODUCTS LAST IN MY FREEZER?
Himalayan Momo products will last for up to 1 year when properly stored in your freezer. But for maximum quality, we suggest you consume the them before the “Best By” date on the back of the package. It’s important to keep your products frozen until ready to consume. It is NOT recommended to thaw any of our products prior to consuming.
How many pieces of momo are in 1 bag?
Himalayan Momo comes in various sizes.
In one 15oz bag, there are 10 pieces of momo.
What's included in each bag of momo?
Each 15oz bag comes with 10 pieces of momo, a sasame sauce and a chilli garlic sauce.
How do you cook momo?
There are many ways to prepare. Steamed, air-fried, pan-fried... you can even microwave and have it within minutes.
We recommend steaming for best result.
Are Himalayan Momo products HALAL?
Yes. We are the first USDA approved, HALAL certified frozen momo made in the US.